Loss Control Representative

*Job Title: *Loss Control Representative *Reports To: *Loss Control Manager *Department*: Loss Control *Summary: *Provides Loss Control services to provide account information and evaluation to assist underwriters in evaluating, selecting, pricing, and successfully underwriting accounts.
Also evaluates account’s operations, loss exposures, and hazard controls in place or needed to control/reduce claims and loss potential on accounts.
*Essential Duties and Responsibilities *include the following.
Other duties may be assigned.
Works semi-independently from in home or company office to service client companies.
Surveys current and prospective accounts to provide detailed information to underwriting about the type, extent, and nature of account operations, management, employees, machinery and equipment, etc.
Reports this detailed information to underwriting with a judgment about the desirability of the account as an insurance risk, and recommendations needed to control potential loss exposures, hazards, and management safety deficiencies.
Interprets rules and regulations in developing a risk assessment of site specific conditions.
Evaluates, interprets, and makes recommendations based on the risks and environmental conditions of a site.
Receives Loss Control survey requests and schedules time, travel, and account appointments for Loss Control work to be achieved in a timely manner.
Conducts Loss Control surveys and provides consultation services for accounts up to and including large or technically complex accounts.
Formulates and seeks account management commitment to implement appropriate recommendations for necessary safety program improvements and correction of inadequate hazard controls.
Completes loss control survey report and submits with the appropriate loss control recommendations by the request due date.
Works semi-independently with underwriting, agency, and account personnel to resolve low to moderately complex loss control survey questions and problems.
Provides Loss Control consultation services to member accounts as assigned to improve the underwriting desirability of the account and control/reduce potential claims and losses.
Formulates account loss control service plans, prepares account service proposals, and makes service proposal presentations to clients and prospective accounts.
Assists the department manager in developing staff training materials and programs.
Assists the department manager with training and assisting loss control trainees and less experienced loss control representatives in the progressive development of their loss control skills.
*Competency:* To perform the job successfully, an individual should demonstrate the following competencies: *Problem Solving* - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
*Customer Service* - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
*Interpersonal *- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
*Oral Communication* - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
*Organizational Support* - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
*Planning/Organizing* - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
*Quality *- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
*Development- *Seeks and effectively participates in personal training opportunities to continue knowledge and skills improvement.
*Initiative-* Volunteers readily; undertakes self-development activities; seeks increase responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
*Judgment*- Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
*Written Communication*- Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
*Analytical*- Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
*Qualifications:* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Education/Experience**:* Bachelor's degree (B.
A.
or B.
S.
) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
*Language Ability**:* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, agents and company personnel.
*Reasoning Ability**: * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
*Computer Skills**: * To perform this job successfully, an individual should have knowledge of Word Processing software and Spreadsheet software, and company software.
*Certificates and Licenses**: * Must have valid Driver's License and acceptable driving history.
*Physical Demands:* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision abilities required by this job include that the employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision.
While performing the duties of this job, the employee is occasionally required to stand; walk and sit.
Job Type: Full-time Pay: $45,000.
00 - $60,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Willingness to travel: * 75% (Preferred) Work Location: On the road