Network Administrator II

Any qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932.
Austal shall abide by the requirements of 41 CFR §§ 60-1.
4(a), 60-300.
5(a) and 60-741.
5(a).
These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.
Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Austal’s commitment to equal employment opportunity applies at all levels of employment, in all job titles, including the executive level, and to all employment actions, including but not limited to decisions concerning recruitment, hiring, training, and promotion.
REPORTS TO: IT Infrastructure Manager SUPERVISES: N/A AUTHORITIES / RESPONSIBILITIES: The position of Network Administrator II will be responsible for supporting the IT team with maintaining network infrastructure and related systems while upholding high levels of customer service and communication.
The primary duties for this position are focused on network management which includes maintenance, troubleshooting, and administration of the organization’s production Data, Voice, and Network Infrastructure.
Network infrastructure for Austal USA includes, but is not limited to, LAN, WAN, VLAN, WLAN, Wireless Bridging, VoIP (IP Telephony), QoS, Next-Gen Firewall, CCTV, NVR, Network Security Systems, Disaster Recovery site connectivity, patch management, system backups, SAN, monitoring, and inventory.
Additionally, this position will interface with the Helpdesk ticketing system, IT support entities and the end-user as to resolve incidents.
* Implement and troubleshoot enterprise class IT solutions * Troubleshoots networking hardware/software problems * Manage Cisco technology licensing, hardware maintenance, and upgrades including ISE (NAC), SIG, cloud based DNS * Design and configure network security (perimeter and edge firewalls) * Configure Cisco switches, routers, firewalls, and access points * Manage Cisco VoIP phone system * Design and configure using best practices layer 2 and layer 3 VLAN as well as various routing configurations including BGP, EIGRP, and OSPF, site to site VPN encrypted tunnels, remote VPN access, SD-WAN, networking strategies and policies * Maintains documentation, topology, and inventory for network hardware and software * Participates in the on-call rotating schedule to ensure 24X7 support * Participates in the IT Change Management processes * Interacts effectively with others and clearly communicates verbally and in writing * Participates in compliance activities that include audit log collection, analysis and reporting * Maintains network monitoring tools to ensure the integrity and availability of all IT resources, reviewing system, and application logs * Performs daily backup configuration operations that include ensuring backups are successful and validated * Add and configure new network services and hardware as required in support of break-fix activities or system projects * Provides end-user support via telephone, email, face-to-face, and remotely * Performs after hours’ system support during scheduled and unscheduled outages and performs standard and high vulnerability patching as required QUALIFICATIONS / KNOWLEDGE / EXPERIENCE: * Bachelor’s Degree plus 2-4 years of experience, or equivalent combination of education and experience required * CCNA, Network+, CCNP, or CCDA certification preferred * Experience managing Cisco technologies including: Firewall (NGFW), Firepower, ISE (NAC), SIG * Proficient with Cisco IOS * Experience managing network backup and recovery tools * Ability to understand and comply with relevant department and/or corporate policies, procedures and guidelines as they pertain to company data and technology * Experience using performance analysis tools to monitor network * Ability to assist with developing and participating in disaster recovery exercises * Knowledge of IT concepts, best practices, and procedures * Self-motivated individual with the ability to work individually and in a team environment * Proficiency with Word, Excel, Access, Visio, PowerPoint, and PDF software * Excellent communication and interpersonal skills * Knowledge and understanding of ITIL concepts such as Change Management Tools: NA DIRECTION EXERCISED: N/A DISCRETION EXERCISED: * Exercise a wide degree of latitude and creativity.
Relies on extensive experience and judgement to plan and accomplish goals.
LIAISES WITH: IT Management, IT Security, End Users and Technical Support ADDITIONAL GUIDELINES: * The ability to obtain and maintain a DoD clearance may be required if deemed necessary in the scope of your position responsibilities.
* All candidates must meet Austal USA's basic employment eligibility guidelines: o 18 years of age or older at time of application.
o Able to provide proof of US Person Status (permanent resident or citizen) o No felony convictions of theft/deception or violent crimes within seven years from disposition date o Willing to submit to a drug screen o Willing to submit to a background check o Willing to get vaccinated if the Company or Customer requires o Ability to travel 10% of work time WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to humid conditions, bright flashing lights, moving mechanical parts, high precarious places, outside weather conditions, and extreme heat.
The employee is occasionally exposed to fumes and/or airborne particles at or below the PEL, toxic or caustic chemicals, and heat and cold.
The noise level in the work environment is usually very loud, + 90 dB.
Job Type: Full-time