```Duties```
-Must have knowledge of FOSSE PMS System - REQUIRED
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist guests with reservations, room assignments, and special accommodations
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Coordinate with other hotel departments to ensure guest satisfaction
- Follow all hotel policies and procedures to ensure a safe and secure environment for guests
```Requirements```
- Must have knowledge of FOSSE PMS System - REQUIRED
- Previous experience in guest relations or front desk operations preferred
- Knowledge of hotel operations and procedures is a plus
- Familiarity with phone systems and basic computer skills
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and handle stressful situations with professionalism
- Attention to detail and strong organizational skills
- Bilingual language skills (English/Spanish) are highly desirable
If you are passionate about providing exceptional customer service in the hospitality industry, we invite you to join our team as a Front Desk Agent.
As a valued member of our hotel staff, you will have the opportunity to interact with guests from around the world, ensuring their stay is comfortable and memorable.
We offer competitive pay, flexible scheduling, and opportunities for career growth within our hotel management team.
Apply today to start your journey in the exciting world of hospitality!
Job Type: Part-time
Pay: $12.
00 - $14.
00 per hour
Benefits:
* Employee discount
* Flexible schedule
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Morning shift
* Nights as needed
* Night shift
* Overnight shift
* Rotating weekends
* Weekends as needed
Work setting:
* In-person
Experience:
* Hotel experience: 1 year (Preferred)
Shift availability:
* Day Shift (Required)
* Night Shift (Required)
* Overnight Shift (Preferred)
Ability to Commute:
* Mobile, AL 36609 (Required)
Ability to Relocate:
* Mobile, AL 36609: Relocate before starting work (Required)
Work Location: In person
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