Job Description
Are you looking to grow? So are we! The Coxwell Agency: Allstate Insurance in Daphne, Alabama, is an Elite agency looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service Representative .
In this role you will provide exceptional customer service to our customers, addressing all of their queries.
Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role.
We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience.
If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Salary: $31200.
00 - $36500.
00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Career Growth Opportunities
Paid Holidays
Mon-Fri Schedule
Hands on Training
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Take premium payments from customers.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Problem-Solving Capabilities.
A Property & Casualty insurance license is needed within 30 days of employment.
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