Front Desk Agent /Night Auditor

_Guest Service Agent/Night Auditor_ We are seeking a Guest Service Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities: * Register and assign rooms to guests * Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect payment from departing guests * Keep records of occupied rooms and guests * Communicate pertinent guest information to designated departments Qualifications: * Previous experience in customer service, front desk service, or other related fields * Ability to build rapport with guests * Strong organizational skills * Excellent written and verbal communication skills Job Type: Full-time Job Types: Full-time, Part-time Pay: $12.
00 - $13.
00 per hour Benefits: * Employee discount Schedule: * 8 hour shift * Evening shift * Holidays * Overnight shift * Weekends as needed Work setting: * In-person Experience: * Hotel experience: 1 year (Required) * Guest services: 1 year (Required) * Hotel: 1 year (Required) Work Location: In person