search
yourdomain > Mobile > customer service > Dispatcher/Logistics Coordinator

Dispatcher/Logistics Coordinator

Report Ad  Whatsapp
Posted : Sunday, December 10, 2023 01:34 PM

East Group Logistics SE is a fast-growing company with opportunity for career growth.
Logistics play a crucial and integral role in the success of any project.
The Port Dispatcher must have a comprehensive understanding of port and inland dispatch drayage operations.
Dispatch containers in accordance with the workload and organize, strategize, and prioritize the driver pool when routing.
Current Dispatch types are Local, Inland Empire, Long Haul.
Minimize operational costs through productivity and cost related to demurrage / per diem of containers and chassis.
Maintain communication with Customer Service to verify and resolve customer and/or shipper customer service issues.
Ensure Transportation Management System is properly updated timely and for accuracy.
*Essential Duties and Responsibilities* : Other duties may be assigned.
* Have a solid understanding of intermodal drayage (Port/Terminals).
Become familiar with all terminal congestion time frames.
* Maintain dispatch system accuracy and in live status; ensure work is properly updated and reflected in the Trinium.
* Monitor import and/or export container termination status updates from port websites, call centers, and/or steamship lines tools/websites * Understand the responsibilities and differences between employee drivers and Owner Operators.
* Understand that Owner Operators can reject workload when offered.
* Have a thorough understanding of Owner Operators' contract guidelines.
* Must have a thorough understanding of Logbooks and Hours of Service compliance requirements.
* Know and acknowledge the driver’s capabilities to accommodate the routing preference when possible.
Dispatching to their preference routes is a priority for driver retention and safety.
* Thorough knowledge of all customer account requirements to support drivers when being routed to locations.
* Support Customer Service on advising optimal appointment scheduling at Terminals.
* Maintain continuous and proactive communication with the Dispatch Supervisor * Report any issues when applicable.
* Support driver monitoring efforts including Geofence (security routing) feature in GeoTab.
* Effectively collaborates with the Customer Service team to meet or exceed our customer’s expectations.
* Professional and respectful etiquette with drivers and internal/external customers.
* Manages email.
* Attend meetings when required.
*Desired Skills, Talents, and Traits:* * Port Dispatch Experience is required * College Graduate (desired, but not required) * Logical Thinking * High Attention to Detail * Highly Motivated * Punctual and Reliable * Problem Solver * Computer/Tech Savvy * Strong Verbal and Written Communication Skills * Determined and Self Motivating To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
*Education and/or Experience* · High School or Ged preferred *Computer Skills* To perform this job successfully, an individual should have knowledge of Microsoft Excel and Microsoft Outlook.
*Environmental Requirements* * This position requires working in an office setting, long periods of time sitting.
* Must be able to stand, bend, push and pull at least up to 10 lbs.
Job Type: Full-time Pay: $22.
00 - $24.
00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Application Question(s): * Knowledge in the Trucking Industry at the Ports.
Experience: * Dispatching: 3 years (Required) Work Location: In person

• Phone : NA

• Location : 537 South Drive Martin Luther King Jr., Prichard, AL

• Post ID: 9131806507


Related Ads (See all)


auburn.yourdomain.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2024 yourdomain.com