Front Desk Associate

Front Desk Agent Responsibilities: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently - Process payments and maintain accurate records of transactions - Respond to guest inquiries and resolve any issues or complaints promptly - Provide exceptional customer service and create a positive guest experience - Maintain a clean and organized front desk area Experience: - Previous experience in a customer service role preferred - Familiarity with phone systems and basic computer skills - Excellent communication and interpersonal skills - Strong attention to detail and organizational abilities - Ability to handle multiple tasks simultaneously in a fast-paced environment - Knowledge of hotel operations and guest relations is a plus We offer competitive pay, flexible scheduling, and opportunities for career growth.
If you are a friendly and professional individual with a passion for providing excellent customer service, we would love to hear from you.
Apply now to join our team as a Front Desk Agent! Job Types: Full-time, Part-time Pay: $11.
00 - $14.
00 per hour Benefits: * Employee discount * Flexible schedule * Free parking * Paid time off Schedule: * 4 hour shift * 8 hour shift * Evening shift * Every weekend * Holidays * Monday to Friday * Morning shift * Night shift * On call * Weekends as needed Work setting: * In-person Experience: * Hotel experience: 1 year (Required) Work Location: In person