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Customer Service Representative - Team Lead

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Posted : Tuesday, April 09, 2024 04:39 PM

Location: USA Health Providence Mobile Shift: 7:00 pm to 3:30 am (Monday - Friday) with rotating weekends The Patient Access Team Lead will be responsible for responsible for coordinating the daily operations of the assigned Patient Access areas.
This person will a variety of administrative and leadership tasks.
Responsibilities: • Coordinate patient access activities, such as registration, billing, and scheduling, and order of supplies • Assist management in establishing and implementing goals for the department • Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements • Responsible for running various reports for management review and analyzing data • Collect, coordinate, update, prepare and maintain various types of data for assigned area(s): logs, graphs, spreadsheets, statistics, policies, procedures, and presentations • Coordinate and assist management in processing contracts with outside vendors, business associate’s agreements, security acknowledgements and similar contractual agreements and documentation Required Qualifications: • High School Diploma or Equivalent from accredited program • At least three years of experience supporting hospital staff • Ability to work with multiple lines of leadership • Must have work experience with Microsoft office products including PowerPoint, Excel, Outlook and Word • Excellent written and verbal communication skills Desired Qualifications: • Associates or Bachelor's degree preferred • In lieu of Associates degree, completion of degree requirements must be obtained within the first 18 months of hire and/or incumbent must have a minimum of 3-5 years progressively responsible experience in a hospital or business setting.
• Medical Terminology knowledge is preferred • Supervisory or Team Leader experience preferred • At least 3 years of experience supporting a Manager or Director in a Hospital setting • Knowledge of revenue cycle, patient access, patient registration systems • Knowledge hospital EMR system, knowledge of Cerner is a plus.
At R1, we are committed to promoting diversity, equity, and inclusion.
We are proud to be an equal opportunity employer.
We do not discriminate based on age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status or any other characteristic protected by federal, state, or local law.
We are committed to providing a workplace free of harassment.
If you need assistance or an accommodation to complete any part of the job application process, please contact us at 312-496-7709 or careers@r1rcm.
com for assistance.
The US base pay range for this position is $14.
33 - $22.
31.
Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
Learn more about Benefits at R1 Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions.
Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world.
We also offer a culture of excellence that drives customer success and improves patient care.
We believe in giving back to the community and offer a competitive benefits package including: Comprehensive Medical, Dental, Vision & RX Coverage Paid Time Off, Volunteer Time & Holidays 401K with Company Match Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability Tuition Reimbursement Parental Leave R1 RCM Inc.
(“the Company”) is dedicated to the fundamentals of equal employment opportunity.
The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

• Phone : (312) 496-7709

• Location : Mobile, AL

• Post ID: 9005018751


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