Entry level Customer Support Specialist

Responsibilities: - Provide exceptional customer service and support to clients - Handle incoming calls and inquiries from customers - Assist customers with product information, pricing, and order placement - Perform data entry and maintain accurate customer records - Analyze customer needs and recommend appropriate solutions - Upsell additional products or services to customers when applicable - Conduct outbound calls to follow up with customers or provide updates - Maintain a high level of phone etiquette and professionalism at all times Requirements: - Previous experience in a customer service or sales role preferred - Excellent communication skills, both verbal and written - Ability to speak multiple languages fluently, including English and Spanish - Strong data entry skills with attention to detail - Ability to analyze customer needs and provide effective solutions - Comfortable with outbound calling and following up with customers - Ability to work in a fast-paced environment and handle multiple tasks simultaneously Note: This job description is not intended to be all-inclusive.
Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time Pay: $18.
40 - $22.
16 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience level: * No experience needed Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person