Posted : Friday, April 12, 2024 08:53 AM
Description: We are seeking experienced - Licensed Commercial Lines CSR's to join our team! Must have experience in handling all aspects of P&C agency accounts - From marketing new business to cross selling existing accounts as well as processing policy renewals and servicing accounts during the policy period.
Must be willing to take on additional tasks as needed and be team oriented!
Skills: Must have the ability to multi task, follow directions, handle frequent interruptions and complex issues
Duties: Servicing existing book of business, marketing of renewals, interaction with both clients and carriers.
Quoting and marketing new business to agency.
Must be detailed oriented.
Use of Hawksoft computer software is a plus!
Must be licensed!
Email resume for immediate consideration.
Job Duties:
* Answer incoming customer inquiries
* Collaborate with management teams to stay updated on new products, services, and policies
* Record customer information within our customer service database
* Engage with clients in a friendly and professional manner while actively listening to their concerns
* Offer support and solutions to customers in accordance with the company's customer service policies
* Other duties as requested
Communication method(s) used:
* Email
* Phone
* In person
Work Remotely
* Would Consider
This Job Is Ideal for Someone Who Is:
* Dependable -- more reliable than spontaneous
* People-oriented -- enjoys interacting with people and working on group projects
* Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
* Detail-oriented -- would rather focus on the details of work than the bigger picture
* Achievement-oriented -- enjoys taking on challenges, even if they might fail
* Autonomous/Independent -- enjoys working with little direction
* High stress tolerance -- thrives in a high-pressure environment
Job Types: Full-time, Part-time
Pay: $17.
00 - $27.
00 per hour
Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
Work Location: In person
• Phone : NA
• Location : Mobile, AL
• Post ID: 9137919145
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