FRONT DESK AGENT

Front Desk Agent Location: Saraland, AL, 36571 Job Description: The Front Desk Agent will be responsible for providing excellent customer service to guests, checking guests in and out of the hotel, answering phone calls and emails, making reservations, and handling guest complaints and requests.
The Front Desk Agent will also be responsible for maintaining the cleanliness and organization of the front desk area and lobby.
Requirements: High school diploma or equivalent Previous experience in customer service or hospitality preferred Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment Proficient in Microsoft Office and other computer programs Flexible schedule, including weekends and holidays Skills: Excellent customer service skills Strong organizational and time management skills Ability to work independently and as part of a team Attention to detail Problem-solving skills