The Assistant Store Manager position assists with the daily operations of the store and carries store keys to perform opening and closing responsibilities.
* Assists the General Manager and Store Manager to achieve financial goals.
* At General Manager direction, can assist the GM with timely administration of 'Incident' and 'Violation' level that would result in a next step of Progressive Discipline excluding Suspension or Termination levels.
* Assists the General Manager in Phone Interviews.
* Assists the General Manager in the execution and delegation of Company Operational, Merchandising and Visual standards.
* Demonstrates Total Customer Service Standards and attempts to resolve customer issues timely and professionally.
Requests assistance from SM/GM as needed.
* Assists the General Manager in training cash handling and store operational standards.
Identifies and informs GM of personnel training opportunities.
* Follows all Loss Prevention Guidelines in deterring theft and providing timely documentation as needed.
* Provides overrides, performs safe and till counts, and reconciles cash settlements.
* Supervises associates and delegates tasks to ensure productivity, coordinates meals/breaks, and shares department successes and opportunities.
*Requirements:*
* 2+ years of retail sales or customer service experience.
* Previous supervisory experience preferred but not required.
* Excellent verbal communication and active listening skills.
* Excellent sales and customer service skills.
* Ability to execute the concept by understanding and applying report information.
* Required to successfully complete Key Carrier Certification exam within 60 days of hire or prior to promotion.
* Ability to train and mentor associates to assure company standards are met.
* Ability to work flexible schedules including nights, weekends and holidays.
*Diversity & Inclusion*
By being a company with associates diverse in race, color, ethnicity, sex, sexual orientation, gender identity, age, religion, national origin, marital status, veteran’s status, and disabilities, it connects us directly to our customers and the communities we serve.
Job Type: Full-time
Pay: $16.
15 - $18.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 2 years
Shift:
* 8 hour shift
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
Experience:
* Customer Service or Retail: 2 years (Required)
* Supervisory: 1 year (Preferred)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
Work Location: In person
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