Responsibilities:
- Greet and assist prospective tenants in a professional and friendly manner
- Conduct property tours and showcase available units to potential renters
- Provide accurate and up-to-date information about rental properties, including amenities, leasing terms, and pricing
- Process rental applications, verify applicant information, and conduct background and credit checks
- Prepare lease agreements and ensure all necessary documents are properly executed
- Collect and process rental payments from tenants
- Coordinate move-in and move-out procedures, including conducting inspections and documenting any damages
- Address tenant inquiries, concerns, and maintenance requests in a timely manner
- Maintain organized records of tenant interactions, lease agreements, and property maintenance
Skills:
- Strong customer service skills with the ability to effectively communicate with tenants and address their needs
- Proficiency in using computerized maintenance management systems (CMMS) to track work orders and maintenance requests
- Knowledge of legal administrative procedures related to leasing and property management
- Ability to negotiate lease terms with prospective tenants while adhering to company policies and legal requirements
- Conflict management skills to handle tenant disputes or difficult situations professionally and calmly
- Proficient in office software applications such as Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with relevant laws and regulations pertaining to leasing, such as fair housing laws and Section 8 housing guidelines
- Strong organizational skills to manage lease agreements, tenant files, and other documentation accurately
Note: This job description is not intended to be all-inclusive.
The employee may be required to perform other related duties as assigned by their supervisor.
Job Types: Full-time, Part-time
Pay: $16.
00 - $18.
00 per hour
Expected hours: 25 – 32 per week
Benefits:
* Employee discount
Experience level:
* 1 year
* 2 years
Schedule:
* 8 hour shift
* Monday to Friday
Work Location: In person
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